Overview
This course covers the core elements of Emergency Response Planning (ERP) for an aviation operation to ensure the effective preparedness, response capability, and recovery and business continuity functionality to potential and actual crises. This course covers the role of the ERP/Crisis Management team in a crisis situation with the guidance and information needed to deploy an effective emergency response strategy. This module provides an overview of industry accepted procedures and methods used to structure the corporate level ERP/ Crisis Management Capability and inter-agency integration and coordination. Managing a complex emergency situation is very challenging and successful management requires a clear organisational and procedural structure at the right organisational levels and effective coordination and communications.

Who Should Attend?
Airlines, General Aviation, Airport or External Service Provider Safety Managers, Operational Risk Managers, Safety Analysts, CAA, ATC Representatives, Emergency Response Planning Managers and team members, Airport Operations Managers, and Station Managers, and anyone involved in crisis and emergency planning and response.

Course Agenda
Day Module

Module 1

• a. Overview
• b. Role of Emergency Response in the organisation
• c. Industry Requirements and Guidance
• d. Operator Crisis Management and Emergency Response Structure
• e. Team Roles and Responsibilities

Module 2

• a. Emergency Response Plan Development
• b. Documentation
• c. Facilities, Equipment and Resources
• d. Accident/Incident Notification and Management: Alert, Categorisation & Escalation
• e. Exercise
• f. Go Team: Deployment, Training and Requirements

• a. Emergency Management: Mobilisation and Execution
• b. Familiy Assistance Support and Management
• c. Communications with Internal and External Media
• d. Moving from Emergency Response to Business Continuity

• a. Exercising, Scenarios and Templates
• b. Exercise
• c. Challenges of Implementation
• d. Implementation Plan Development
• e. Conclusion

Objective
The student will have a practical understanding of the core elements of Emergency Response Planning (ERP) for an aviation operation so that they can ensure the effective preparedness, response capability and recovery and business continuity functionality to potential and actual crises.

Deliverables

• Understanding of the role and function of a Crisis and Emergency Response Program for an aviation operation
• Understanding of the processes, training, stakeholder management and documentation requirements of an Emergency Response Program
• Understanding the activation, mobilization and execution of the ERP in response to an emergency
• To be able to develop and ERP implementation plan
• Certificates of Attendance will be issued after completion of 95% of the course

Logistics
Language:

• The course will be taught in Spanish (English upon request)
• Simul-translators may be utilised if English speaking Facilitators are utilised

Duration:
The training is four (4) days in duration (32 hours).

Location:
Pontificia Universidad Javeriana Campus in Bogota