Overview
This course covers the core elements of emergency response planning emergency response planning (ERP) in an aviation operation to ensure operation, in order to ensure effective preparedness and adequate response response capability to such events, recovery and business continuity during actual and potential crises. and potential crises. The role of the ERP/Crisis Management team will be explored / Crisis Management team by providing them with the guidance and information necessary to implement an effective crisis response strategy. crisis response strategy. In addition, an overview of accepted overview of industry accepted procedures and methods used to structure industry-accepted procedures and methods used to structure ERP at the corporate level, and inter-agency and inter-agency integration and coordination. Emergency Management is a complex process, and to be successful it requires an organizational requires an adequate organizational structure, clear procedures at the management clear procedures at the management level and effective communication mechanisms. effective communication mechanisms.
Who Should Attend?
Airline security managers, general aviation, airports or third-party service providers, operational risk managers operational risk managers, safety analysts, aviation authority personnel, ATC aviation authority personnel, ATC representatives, emergency response planning emergency response planning managers and team members team members, airport operations managers and station managers, and any station managers, and anyone else involved in crisis and emergency response and crisis and emergency planning and response

Course Agenda
Day Module

Module 1

• a. Overview
• b. Role of Emergency Response in the organisation
• c. Industry Requirements and Guidance
• d. Operator Crisis Management and Emergency Response Structure
• e. Team Roles and Responsibilities

Module 2

• a. Emergency Response Plan Development
• b. Documentation
• c. Facilities, Equipment and Resources
• d. Accident/Incident Notification and Management: Alert, Categorisation & Escalation
• e. Exercise
• f. Go Team: Deployment, Training and Requirements

• a. Emergency Management: Mobilisation and Execution
• b. Familiy Assistance Support and Management
• c. Communications with Internal and External Media
• d. Moving from Emergency Response to Business Continuity

• a. Exercising, Scenarios and Templates
• b. Exercise
• c. Challenges of Implementation
• d. Implementation Plan Development
• e. Conclusion

Objective
The student will have a practical understanding of the core elements of Emergency Response Planning (ERP) for an aviation operation so that they can ensure the effective preparedness, response capability and recovery and business continuity functionality to potential and actual crises.

Deliverables

• Understanding of the role and function of a Crisis and Emergency Response Program for an aviation operation
• Understanding of the processes, training, stakeholder management and documentation requirements of an Emergency Response Program
• Understanding the activation, mobilization and execution of the ERP in response to an emergency
• To be able to develop and ERP implementation plan
• Certificates of Attendance will be issued after completion of 95% of the course

Logistics
Language:

• The course will be taught in Spanish (English upon request)
• Simul-translators may be utilised if English speaking Facilitators are utilised

Duration:
The training is four (4) days in duration (32 hours).

Location:
Pontificia Universidad Javeriana Campus in Bogota