Overview
The study of Human Factors is responsible for understanding capabilities, limitations and human performance within of an aeronautical environment. In this course, the knowledge of Human Factors has a practical application, the which will allow us to understand human error and its effects against staff performance. This will contribute to improving the security and productivity of the organization. At the end This course, the student will have an understanding of the principles of human factors and how they relate to flight operations, maintenance functions and auditing, change management and investigations incidents/accidents.

Who Should Attend?
Airline, general aviation, airport or external service providers, compliance managers, operations managers, flight and ground crew, maintenance managers and engineers, researchers accidents/incidents, quality auditors, quality analysts security, aeronautical authority personnel, ATC and any person who may have responsibility of applying or investigating human factors within the operations.

Course Agenda

Day Module

Module 1

• a. Overview
• b. Basic Concepts in Human Factors
• c. Factors Affecting Human Performance

Module 2

• a. Systems and Organisational Factors
• b. Human Factors and Safety Culture
• c. Human Factors and Safety Assessment

• a. Practical Models of Human Factors – SHELL, HFACS, Reason Model
• b. Exercise
• c. Human Factors in Investigations and Auditing

• a. Human Factors in Flight Operations
• b. Human Factors in Maintenance
• c. Human Factors in Ground Operations
• d. Decision Making Under Stress
• e. Conclusion

Objective
The student will have a clear understanding of Human Factors principles and human capabilities, limitations and performance within an aviation system.

Deliverables 

• Understanding of the concepts of Human Factors and performance
• Understanding the industry accepted models of Human Factors in aviation
• The role and application of Human Factors principles in safety culture, flight operations, maintenance and ground operations
• Certificates of Attendance will be issued after completion of 95% of the course​​​​​​

Logistics
Language:

• The course will be taught in Spanish (English upon request)
• Simul-translators may be utilised if English speaking Facilitators are utilised

Duration:
The training is four (4) days in duration (32 hours).

Location:
Pontificia Universidad Javeriana Campus in Bogota